In this video, Brian Richards from Cloud 616 explains the ICO Locale Upgrade error that some Salesforce orgs began encountering. He walks through what the error means, how it’s triggered (typically in screen flows with country or locale-based logic), and how admins can troubleshoot and resolve it. This is a helpful heads-up for anyone managing flows with address or localization logic—especially if you’re seeing unexplained failures after a Salesforce update.